Welcome to our Mansion casino review!
In this impartial, expert review we take a look at the mother site of the infamous Mansion Group of casinos – MansionCasino.com!
We’ll assess the reputation, website, games, deals & bonuses, customer service and other aspects of this hugely popular online casino. We’ll look at why, despite endless competition popping up every other week, Mansion casinos remain top of the pile when it comes to player experience and rankings.
We won’t pull any punches, either. When something isn’t right or needs to be improved, we’ll let you know about it. Our aim is to be impartial and bring our readers the truth on every online casino we review.
So, without further ado, let’s take a closer look at one of the largest and best-known casinos online. Should you give it a go or give it a miss? Let’s find out!
Mansion Casino Review – Website
Sometimes a tip of the hat is due, and when it comes to website design and usability, all Mansion casino websites are a cut above the rest.
When you first log on to Mansioncasino.com you’ll be presented with a bold, black site with a hint of red, with a clearly visible slider along the top of the screen serving up the main offerings. This is where you’ll find any deals, bonuses or new game releases, and this slider alone is often enough to get new players started and to the right part of the site.
Mansion have picked a good colour scheme, with white text against a black background with just enough red to make it interesting and plenty of colourful images. This contrast makes it easy to navigate and find your way around. There’ll be no straining of the eyes to find what you’re looking for and no blindingly bright colours. It’s all very clean and professional looking, as an online casino site should be.
Below the slider you’ll find the main games on offer. Most of these will be slots and small thumbnails presenting the games will populate the main page of the site. You’ll also see roulette and a few other games in amongst it all.
If you don’t want to play slots and are looking for a particular card or table game then use the tabs to navigate to the right section. These are located just above the game thumbnails, under the slider bar. It’s very easy to find your way around.
At the bottom of the site you’ll see all the legal mumbo jumbo in the footer. This includes the gaming license information and some information about the Mansion Group company. They’re licensed in and operate out of Gibraltar and the UK.
To sign up as a new player on the Mansion casino site locate the ‘Getting Started’ tab and click it.
Overall, Mansion is an extremely well put together site. It’s difficult to find anything wrong with it from a design and ease-of-use perspective. The Mansion website gets top marks from us!
How to Sign Up as a New Player at Mansion Casino
Signing up as a new player at Mansion is pretty easy. When you click ‘Getting Started’ from the list of tabs you’ll be presented with a sign-up screen. Fill in your personal details and agree to the terms and conditions, On mobile devices this sign-up form will appear in 3 parts, with one following the other as you progress through the sign-up process.
After you complete the process you’ll be sent an e-mail to verify your sign up. Under normal circumstances Mansion casino will not ask for any further proof of identity but it has been known to happen from time to time. If you’re selected, don’t panic, they are just randomly selecting players for security reasons and aren’t singling you out.
We were selected and had to send a photocopy of our ID and proof of address. It was simple and probably won’t even happen to you.
Games on Offer
Nobody can deny that the range of games on offer can make or break a casino. What’s the point of having an expertly designed site and a great welcome bonus offer if you offer a naff range of games for players to enjoy?
Mansion casino offers up a fair range of games from both Playtech and Betsoft. This is important because it ensures a quality gaming experience. These are two of the biggest names in the casino game provider industry, and so you can guarantee both an excellent range of games and uninterrupted, hassle free play.
While some of the best-loved slots are from Microgaming and NetEnt, these aren’t available at Mansion casino. Nonetheless, between Playtech and Betsoft you’ll still have plenty of quality games to choose from and the selection is massive.
Here’s some of what you can enjoy:
A huge range of popular slots titles are on offer and the front page of Mansion offers up many of the immediately recognizable Playtech favourites.
Hulk, Gladiator, Great Blue, Beach Life and a number of other thumbnails are on offer right on the front page, but in truth this is just the tip of the iceberg and there is a much larger range of slots available on the site.
To search for your favourite slot game you can use the game search feature. On the desktop version of the site this is in the top right-hand corner underneath the login button, whereas on the mobile site it’s just under the slider. This will instantly locate any game you are looking for if it is available on the site. Just type in the name of the game and hit enter.
Here are some of the best slots on the site.
Hulk – The Green Meanie has made his way to the reels and he’s ready to wreck. The Hulk slot is one of the most popular Marvel slots, offering a huge jackpot, excellent games features including free spins and a bonus round, and plenty of ways to win.
Gladiator – Based on the phenomenal movie by the same name, Gladiator is an epic video slot which actually features some scenes from the movie at certain trigger points of the game. The jackpots on this slot can be massive, with + 3,00,000 setting the record. It’s a top video slot and offers all the bells and whistles you’d expect from a blockbuster Playtech slot including free spins, bonus rounds and multipliers.
Beach Life – If you prefer something simple and time tested that will give you a chance to win a whopping jackpot without any fancy pants stuff, Beach Life is the slot for you. Themed on sun, sea and sand, this one has enduring appeal and remains popular at online casinos despite the endless number of new releases that have followed it. It’s stayed at the top so long for a reason. Check it out to find out why.
Juicy Booty – A fun-filled pirate themed slot that offers large jackpots and a fun bonus round, Juicy Booty has proven popular with slots players since its release. You can win very nice jackpots on this game and there’s more than enough to keep it interesting with multipliers, free spins and a bonus round all part of the package.
Table & Card Games:
No online casino would be complete without a solid range of table games. While digital versions can’t offer the exact same experience as the real thing down at the tables, game designers have done a phenomenal job of bringing casino games to life on screen and most veteran players would agree things have come a long way since the early days.
Roulette, blackjack, baccarat, casino hold ‘em, craps, video poker and jacks or better are all available in digital versions on the site.
Game Tip: There’s a very simple and effective baccarat strategy you can try at any casino online. It’s called ‘double down’ or ‘double up’, depending on which expression you prefer. To implement it, simply bet on either the player or the banker, and if you lose, double your previous bet. If you lose again, double that bet, and so on until you win. This ends with you winning back everything you have lost plus your original stake. Just make sure the table limits are high enough to allow for this – from time to time a long player or banker run can come out, but it’s rare!
Mansion offers a fair selection of live casino games. They include:
Live Casino Hold’Em – Fancy a game of poker? Mansions live games are top of the line and you can play until your heart is content.
Live Roulette – Select from French roulette, dual roulette or live roulette. Beautiful dealers and plenty of choice. There could be a wider selection but this is enough to get you started.
Live Baccarat Live mini baccarat and live baccarat are both options. This is by far our favourite game so we were very excited to see it on offer.
Live Blackjack If 21 is your cup of tea, Mansion offer two live game versions. Standard blackjack and unlimited blackjack are both available.
Deals and Bonuses
No casino review would be complete without a full and comprehensive look at the bonuses on offer for new players. This factor has become a major draw card at online casinos, and since the competition is so fierce in today’s environment and casinos are desperate to fend off their competitors, some serious cash can be scooped up for free.
First, we’ll take a look at what’s on offer. In the next section we’ll take a look at the terms and conditions surrounding these offer which you need to be aware of.
The welcome bonus is one of the most important factors in helping new players make up their minds about whether or not to play.
Mansion casino offers a decent 100% first deposit match on up to £/€500 for new sign ups. That’s a lot of free casino cash in your account. Keep in mind that this is a one time offer and if you deposit £/€100 and then want to redeem the rest, you won’t be able to. You’ve got to make the initial deposit as big as possible to redeem this offer to its full extent.
This is not the biggest welcome bonus on offer at casinos on the web, but who’s complaining? It’s free cash to play with at the end of the day.
High Roller Bonus
If you fancy playing for some real cash and like to bet big, you are eligible for the high roller bonus. Deposit more than £/€1000 and anything up to £/€5000 and you’ll be able to claim a 50% matching bonus. That’s a fair whack if you decide to deposit the maximum amount.
Regular players will be eligible to enter draws to win holidays to a range of destinations around the world. Currently, Mansion are offering an all expenses paid trip for two to Las Vegas. To enter the draw you’ll have to meet minimum bet amounts during any given promotion. Check out the promotions section of the site for further information.
Red or Black Bonus
Every Wednesday Mansion run a promotion called red or black. This allows you eo either double your money or halve your wagering requirements (see the next section if you want to know more about wagering requirements).
This is an enticing promotion and will be a welcome pick-up to some players stuck in the mid-week slog.
All in all, Mansion Casino bonuses aren’t the highest in the industry but they’re not to be sniffed at. As my gran used to say ‘What do you want for free?!’
Bonus Terms and Conditions
This is where we get into the nitty-gritty of the bonus offers from Mansion. No bonuses are as simple as they seem at ANY online casino, and they all come with certain terms and conditions which must be met. Being aware of these can help set your expectations and make sure you don’t end up disappointed. Since we aim for this to be a 100% comprehensive Mansion casino review, we’re going to let you in on the details too many reviews often skip over.
Wagering Requirements – Casinos can’t just dish out cash and let new players walk away with the cash. They therefore impose wagering requirements on all deposit bonuses. The Mansion casino wagering requirement on their new player welcome bonus is that you bet the amount x 20, meaning you’ve got to bet 20 times your first deposit before you can withdraw the casino’s money they gave you or winnings.
Abuse Policy – Any attempt to withdraw these bonuses or sign up for multiple bonuses under different accounts will likely get you banned and your accounts frozen. Don’t try it. Casino operators didn’t get rich by being stupid and they’ll quite easily spot any shenanigans you attempt. They’ve seen it all before and then some!
Country Eligibility – Residents of China are not eligible for the Mansion welcome bonus offer. Always check your country is eligible when it comes to signing up for any bonus.
Game Weighting – Games hold different ‘weights’ when it comes to meeting wagering requirements. This will mean the total of what you bet while playing a certain game will be assigned a percentage, and goes towards meeting wagering requirements as such.
For example, playing slots at Mansion casino, everything you bet goes towards meeting wagering requirements. Slots are assigned a 100% weighting.
However, playing Pai Gow Poker only has a 25% weighting. This means that if you bet £/€100, only £/€25 will count toward meeting wagering requirements.
While new players may be appalled to learn about these conditions surrounding bonuses, veteran players know that they apply at every online casino under the sun. Mansion casino terms and conditions are actually very fair compared to some of what is out there. It isn’t uncommon so see wagering requirements at x30 or more.
According to recent industry stats mobile players now make up 51% of online casino players, meaning they’re already in the majority. Casinos know this and go to great lengths to design great mobile casinos to facilitate these players.
Mansion casino is mobile ready and comes up perfectly on both phones and tablets such as iPads and Galaxy Tabs. The site is responsive and we encountered no specific issues.
Mansions do also offer a casino for download. It’s compatible with both iOs and Android devices. It’s good overall but the game selection is a little limited as compared with the live site.
Not to worry, if there’s something you can’t find on the download casino just log in via your mobile device and play at the instant play casino.
If downloading is your preference you’ll have to do it right on the Mansion casino site as you won’t find it in the Google Play store since gambling products are against their terms of service. In our opinion, it’s always best to get apps straight from the source anyway to avoid copycat, counterfeit products.
Payment Methods & Withdrawal Times
The number of payment methods on offer today is staggering and since everybody has their own favourite way of paying for things online, casinos on the web have to do their best to cater to these options or risk losing players.
There are a decent range of payment options available on the Mansion casino, including bank transfer, credit card, cheque, PayPal, Neteller, Skrill, Webmoney and a few other e-wallets.
Payout times vary depending on what method you are using. Bank transfers typically take 5-7 days, credit card withdrawals take 6-8 days, cheques take between 2-4 weeks and e-wallets can take up to 24 hours.
These payout times are a little on the slow side but you have to remember that Mansion is dealing with a huge number of transactions daily. This is a big league casino and they need to watch their cash flow. Slower payout times is one of the prices you’ll have to pay to play at Mansion.
Mansion casino offers a live chat service, with a dedicated team available round the clock. They were curt with us before we signed up, but more than helpful when we actually created a player account.
If live chat isn’t your thing then you can also call them. If urgency isn’t an issue feel free to drop them an e-mail. Response times are reasonable but keep in mind this casino is massive and they have a large volume of requests to work through.
As a last result, or if you haven’t moved on from the early 90’s yet, you can fax them.
Reputation is everything, and in the world of online casinos, you won’t survive long if you have a bad one. No Mansion casino review would be complete without considering site reputation.
Mansion Group, in general, has a very solid reputation and while there are some complaints across the forums on the web, there isn’t a casino that’s been around for any length of time that doesn’t have at least a few disgruntled players raging about something.
Mansion resolves their disputes quickly and if they were cheaters they wouldn’t pass the strict tests required to gain a UK gaming license.
One thing they could do to improve their reputation yet further is open themselves to public auditing, which they do not. It is, therefore, impossible to independently verify their RTP (Return to Player) rate.
Overall, Mansion Casino is safe and if you do have a dispute they have proper policies for dealing with them in a professional manner.
Mansion Casino Review – Summary
Overall, the conclusion of our Mansion casino review is that it’s good, but not the absolute best we have seen. There’s always room for improvement and the bonus terms are a little concerning.
That said, it does exactly what an online casino is supposed to – serves up a reliable website with a large range of superior games, and backs it up with good customer service.
If you want adecent all-rounder that you’re likely to stay with for a long time, offering a top range of games and fair terms of service, Mansion online casino is worth a shot.
Mansion Casino Review – Frequently Asked Questions
Q. How does the Mansion casino welcome bonus compare to competitor sites?
A. The Mansion welcome bonus isn’t the biggest in the industry, but the wagering requirements are relatively low by comparison. You’ll find bigger bonuses out there, but they typically come with wagering requirements x30 or more.
Q. Does Mansion casino online offer live poker tournaments?
A.Not at this time. The online poker industry is a shadow of its former self and lots of casinos that used to offer it aren’t doing so anymore. You can play Casino Hold’Em at mansion if that’s your cup of tea
Q. Does Mansion offer sports betting?
A.No, Mansion does not offer sports betting. They did in the past, but they ultimately decided to focus on casino games.
Q. Are players from my country allowed to play at Mansion casino?
A.That all depends where you’re from. Mansion does have a list of restricted countries and if yours is on it, there’s no way around it. Note: if you are from the USA, Mansion can no accept you as a player. For a full and up to date list of Mansion casino restricted countries talk to a live chat operator.
Q. I’ve heard some complaints about Mansion payout times. Are they true?
A.Mansion can be slow to pay out and there have been complaints about this in the past. This is one issue that keeps popping its head up and it needs to be improved. However, upon investigation we found that almost every dispute was resolved eventually. Patience may be required, but you’ll get your loot eventually. Please note that Mansion restricts withdrawals to 15k per month.
Q. Does Mansion have a free play mode for new players?
A.You can create a ‘for fun’ account at Mansion if you want to try it. This will let you play on the site as if you were a real money player, and will allow you to try some of the best games. If you do exercise this option, however, it has been reported that you’ll have to go through the sign up process from scratch (not that difficult, really) if you want to create a real money account.
Q. I have a specific favourite game. How can I check it’s available at Mansion?
A.You can either use the search bar on the Mansion site or you can ask one of the customer service reps through live chat. They’ll be happy to help.
Q. Do Mansion Casino offer a self-exclusion clause?
A.Yes, Mansion has a responsible gambling policy. If you feel gambling is becoming a problem you can exercise the self-exclusion policy and Mansion will honour that.
Q. I don’t want to pay foreign currency fees. Can I deposit in my own currency?
A.Mansion do offer some alternative currencies to the USD. You can deposit in GBP, AUD, CAD, EUR, HKD, JPY, NZD, NOK, SAR, SEK, CHF, DKK.
Q. English isn’t my first language. Do Mansion offer the site in any other languages?
A. Yes, they do. Players come from all around the globe to play at this site so Mansion does try to make things as easy as possible for them. You can translate the site into Chinese, Dutch, French, German, Greek, Italian, Japanese, Korean, Portuguese, Spanish and Swedish.
Q. How long have Mansion been around for?
A. The Mansions group have been around for a long time and are one of the leading online casino groups. This specific site started in 2004 and has been serving players ever since.
Q. Are my details safe with Mansion casino?
A.Mansion use 128 bit SSL encryption and have a dedicated team keeping an eye on things round the clock. It would take a team of extremely advanced hackers to crack this site. Your details are as safe as they can be online.
Q. I’m ready to get started and want to give Mansion casino a try. How do I proceed?
A.You can click our banner below or click ‘Mansion’ in the top right-hand corner of our site. Alternatively, you can just click here to be taken directly to the Mansion site and get your 100% welcome bonus on your first deposit.
Did you enjoy our Mansion casino review? Leave us a comment and let us know so we can write more of what you want to read. Cheers!